clouwdez✫care

dry cleaning and hand-washing is recommended for all clouwdez pieces.

⋆˙⟡♡how to hand-wash* ੈ✩‧₊˚

- to ensure the longevity of your clouwdez, gently remove all cords, ribbons, and/or lace from the garment prior to washing

- gently soak your garment in a basin filled with water + mild detergent.

- over the course of 30 minutes, massage, swirl, and squeeze the garment

- squeeze out all the excess water + tumble dry in the dryer on the lowest setting

- wear 4ever </3

when will my order ship out?

✧ once an order is placed, you will automatically receive an email with tracking information that will update you on the status of your package <3 for made✫to✫order pieces, please allow for 1-2 weeks of processing time before shipment. for limited✫release and one✫of✫one pieces, please allow for 3-5 days of processing time before shipment.

does clouwdez ship internationally?

✧ yes, everyone around the world can enjoy clouwdez :}

how much do I have to spend to qualify for free shipping?

✧ all U.S. orders $200 and above receive free shipping <3

what is your return policy?

✧ all purchases are final sale.

what is the difference between one✫of✫one, made✫to✫order, and limited✫release?

✧ one✫of✫one

a unique, exclusive, one of a kind clouwdez piece. only one exists in the world. literally.

✧ made✫to✫order

staple clouwdez designs that are custom made to your measurements <3

✧ limited✫release

exclusive, already made pieces in limited quantities.

how often does clouwdez restock?

✧ restocks are always announced on instagram :: @ clouwdez

will clouwdez still be on Depop?

✧ all clouwdez originals are now exclusively available on our website - although, please continue to stay tuned on our Depop for any future cyber sample salez!

how do i care for my clouwdez?