✫ FAQ ✫

✧ one✫of✫one

a unique, exclusive, one of a kind clouwdez piece. only one exists in the world. literally.

✧ made✫to✫order

staple clouwdez designs that are custom made to your measurements <3

✧ limited✫release

exclusive, already made pieces in limited quantities.

dry cleaning is recommended for all clouwdez pieces. if not possible, hand-washing is another option. 

⋆˙⟡♡ hand-washing instructions * ੈ✩‧₊˚

- to ensure the longevity of your clouwdez, gently remove all cords, ribbons, and/or lace from the garment prior to washing - gently soak your garment in a basin filled with water + mild detergent.

 ☆ do NOT use bleach on any clouwdez piece  ☆

- over the course of 30 minutes, massage, swirl, and squeeze the garment.

- squeeze out as much of the excess water as possible, then tumble dry in the dryer.

- wear + love your piece 4ever </3

 

[ tip: take a picture of the garment or refer to original product listing for a reference when re-constructing garment ]

✧ all purchases are final sale. 

✧ once an order is placed, you will automatically receive an email with tracking information that will update you on the status of your package <3 for made✫to✫order pieces, please allow for 1-2 weeks of processing time before shipment. for limited✫release and one✫of✫one pieces, please allow for 3-5 days of processing time before shipment.

✧ yes, everyone around the world can enjoy clouwdez :} 

✧ all U.S. orders $200 and above receive free shipping <3

✧  restocks are always announced on instagram :: @ clouwdez

✧ all clouwdez originals are now exclusively available on our website - although, please continue to stay tuned on our Depop for any future cyber sample salez!